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Symend is a leading science-driven interactive platform that can change the way companies interact with high-risk customers. The company announced that it has chosen Microsoft Azure to power its digital interactive platform. Leveraging Azure will enable Symend to expand the delivery of its solutions globally.
Symend's digital engagement platform uses scientifically proven strategies and behavioral science to drive customer engagement and retention for corporate clients such as telecommunications and financial service providers. Azure supports the Symend platform with scalable on-demand capacity and enterprise-level security to exchange and manage highly sensitive data on a large scale.
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Symend CEO and co-founder Hanif Joshaghani said: "We are very proud of our relationship with Microsoft. "As a member of the Microsoft Partner Network, working with Microsoft is a key step in Symend's global growth. Through cooperation with Microsoft, Symend will use the powerful features of Azure to achieve scalability, enterprise-level security and access to advanced technologies. "
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Symend recently conducted a survey of more than 1,000 Americans and confirmed that 76% of consumers are more willing to repay their debts if the experience is friendly and personalized. Through Symend's digital engagement platform, companies can sympathize with their customers when they need it most, build trustworthy and lasting relationships with customers, and create lifetime value for their brands.
"Symend's solution changes the way companies nurture and retain customers who lag behind in payment," said Suzanne Gagliese, a business partner leader at Microsoft Canada. "The integration of Symend and Azure has produced a solution that brings innovation to an industry that has remained the same for decades."
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